PrivacyPolicy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
PENIYAMINA Cleaning Services (ABN: 33 470 363 820) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We operate in accordance with the Australian Privacy Principles under the Privacy Act 1988.
Personal Information
- • Name and contact details (phone, email, address)
- • Property details and service requirements
- • Payment information and billing details
- • Communication preferences
- • Service history and feedback
Automatically Collected Information
- • Website usage data and analytics
- • IP address and browser information
- • Device information and operating system
- • Cookies and similar tracking technologies
We use your personal information for the following purposes:
- • Providing landscaping and garden maintenance services
- • Processing payments and managing billing
- • Scheduling appointments and service reminders
- • Communicating about services, quotes, and updates
- • Improving our services and customer experience
- • Complying with legal and regulatory requirements
- • Marketing our services (with your consent)
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- • With service providers who assist in our operations (payment processors, scheduling software)
- • When required by law or to comply with legal processes
- • To protect our rights, property, or safety, or that of others
- • With your explicit consent for specific purposes
- • In connection with a business transfer or merger
We implement appropriate technical and organizational measures to protect your personal information:
- • Secure data transmission using SSL encryption
- • Regular security assessments and updates
- • Access controls and staff training
- • Secure storage and backup procedures
- • Regular monitoring for unauthorized access
Under Australian privacy law, you have the right to:
- • Access your personal information we hold
- • Request correction of inaccurate information
- • Request deletion of your personal information
- • Opt-out of marketing communications
- • Lodge a complaint about our privacy practices
- • Request information about how we handle your data
Our website uses cookies and similar technologies to:
- • Improve website functionality and user experience
- • Analyze website traffic and usage patterns
- • Remember your preferences and settings
- • Provide personalized content and services
You can control cookie settings through your browser preferences.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
PENIYAMINA Cleaning Services
WHAGGY TARUSIUS
ABN: 33 470 363 820
QLD 4171
Email: info@peniyaminaproservices.com.au
Phone: 0489 087 434
We will respond to your privacy-related inquiries within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).